DIGITAL SHELF OPTIMIZATION
Unlock profitable growth across 1,450+ retailers with real-time shelf visibility, smart actions, and AI automations. No spreadsheets required. Optimize for conversion rates, customer loyalty, and market share with digital shelf analytics solutions that drive digital shelf performance and align with your business objectives.
Powered by trusted data, tailored scorecards and real-time AI, Digital Shelf Optimization helps ecommerce teams eliminate manual shelf audits and surface issues before they hit the bottom line.
Track content, availability, pricing, product listings, reviews, and more across 1,450+ online marketplace retailers
Build customized, executive-ready views by brand, retailer, or competitor with 80+ key performance indicators and flexible thresholds
Catch search ranking drops, lost Buy Box, content gaps, or pricing changes with automated root cause analysis& recommended actions
Sync with your PIM to detect & fix product content discrepancies across your full retailer footprint
AllyAI surfaces insights &performance data trends to generate PowerPoint or Excel reports in a single click
Connect real-time shelf signals with Retail Media Management to improve incrementality&ad ROI
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Whether you're tracking SKU performance, fixing PDP issues or informing media strategy, Digital Shelf Optimization turns shelf data into profitable decision-making—backed by trusted insights and AI-powered automation every step of the way.
AllyAI Category Teammate: Get instant insights, automated reports &real-time performance drivers by SKU, specific keywords, or retailer
Content compliance automation: Detect and resolve PDP issues by syncing with your PIM&syndicating updates automatically
AI-driven diagnostics: Identify the root cause of search drops, Buy Box losses, &pricing changes before they impact sales
Custom Report Builder: Create & share tailored reports with a no-code, drag-and-drop interface for every stakeholder
Customizable scorecards: Monitor content, availability, pricing & reviews with fully flexible scorecards tailored by brand, geography or retailer
Location-Based Analytics: Drill into SKU execution at the store level to pinpoint regional issues & optimize retailer compliance
Data Quality Dashboard: Get full transparency into shelf data coverage, accuracy & reliability
Retail media signal integration: Connect shelf KPIs like organic rank and content health to media performance for better targeting & ROI
Automated monitoring & alerts: Stay ahead of compliance gaps & PDP errors with real-time AI alerts
Content syndication workflows: Automatically push fixes across your retailer footprint to ensure consistency & speed
End-to-end automation: From catalog health to financial recovery, reduce manual work & improve ROI
Unlike standalone DSA solutions or passive monitoring tools, CommerceIQ's Digital Shelf Optimization platform doesn’t just show you what’s wrong—it tells you why, and helps you fix it. With AI-driven insights, automated actions, and unmatched data transparency, DSO empowers teams to turn shelf performance into a competitive edge.
Category Teammate is trained on digital shelf signals from 1450+ retailers, 80+ KPIs, and commerce-specific taxonomies—not generic datasets. It powers embedded insights, one-click reporting, and SKU-level diagnostics across metrics like price changes, search rank, and content health.
The Data Quality Dashboard gives you a comprehensive view into data completeness and integrity by retailer, KPI, and timeframe. Monitor crawl success rates, identify gaps by store or category, and troubleshoot discrepancies proactively — without needing to file support tickets.
Automate content validation, secondary image compliance, and PIM syndication directly within the DSO platform. Use built-in business logic and configurable thresholds to trigger automated actions across retailers, eliminating manual audits and speeding time-to-resolution.
DSO is engineered to aggregate, normalize, and visualize digital assets across 1,450+ retailers and 100+ apps. Whether you're managing global scorecards or retailer-specific competitive views, all insights are delivered in a unified UI with support for brand, category, and market-level segmentation.Real-time shelf-driven ad optimization
Retail media signal integration connects shelf KPIs, including organic rank, pricing issues, and PDP compliance to CommerceIQ’s media optimization engine. This enables automated adjustments to bids, budgets, and campaign targets based on real-time digital shelf health — driving true ad incrementality.
TESTIMONIALS
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1450+
retailers
100+
mobile apps
59
countries
250+
engineers and
data scientists
CommerceIQ is the only sales-focused, unified platform built specifically for ecommerce—combining sales, media and shelf data with role-specific AI teammates that deliver actionable, commerce-ready insights.
RESOURCES
Explore expert insights, product updates and practical tips to drive growth, efficiency and market share across your retail media ecosystem.
Find quick answers to common questions about our products, services, and policies. If you need more help, our team is here to assist you.
DSO delivers a holistic view of the digital shelf, allowing brands to monitor content, track stock availability, understand customer behavior, optimize product pages, and stay ahead of channel competition by connecting every touchpoint from search engines to physical store.
By surfacing on-demand webinars, product’s performance data, and closed-loop feedback, DSO helps brands adjust content, fix out-of-stock risks, optimize product detail pages, and improve customer experience — ultimately unlocking higher sales and sales opportunities.
DSO is not just a tool — it’s a full DSA technology platform with closed-loop functionality, high frequency spiders, and real-time integrations. It helps brands gain actionable insights, manage reseller requirements, navigate low traffic times, and align strategies with reseller sites and direct to consumer models.
It’s your digital shelf intelligence assistant—transforming shelf data into strategic action. From search results to negative reviews, it helps optimize every part of the online content journey.
Brands have achieved better stock coverage, improved product content, reduced manual reporting, increased search visibility, and stronger control over customer behavior and product data syndication—ultimately helping them win on the digital shelf.
Digital shelf analytics software, like CommerceIQ’s Digital Shelf Optimization (DSO) platform, is designed to help brands monitor and optimize their product content, availability, pricing, and discoverability across online retailers. The software uses real-time data and AI insights to provide actionable recommendations for improving product performance, ensuring consistency, and driving profitable growth.
CommerceIQ stands apart by providing a unified, AI-powered platform tailored for ecommerce. Unlike traditional passive monitoring tools, CommerceIQ not only highlights problems but also delivers real-time, actionable insights and automation to resolve them. Its ability to integrate digital shelf data with retail media and sales performance metrics further enhances its utility for driving end-to-end optimizations.
CommerceIQ’s DSO platform comes equipped with a variety of digital shelf tools, including:
• Scorecards to monitor key metrics like pricing, reviews, and availability.
• Automated monitoring tools to detect and alert for search rank drops, Buy Box losses, or content issues.
• Content syndication tools to push improvements to product pages (PDPs) across 1,450+ retailers.
• AllyAI Category Teammate for simplified reporting and root-cause analysis.
Digital shelf solutions are tools or platforms designed to track and optimize how products appear and perform on online marketplaces. These solutions help businesses manage listing compliance, pricing strategies, and search visibility. CommerceIQ offers a purpose-built digital shelf solution that provides complete, AI-driven shelf visibility, streamlines compliance, and ensures that businesses can stay competitive and profitable in the ecommerce space.
CommerceIQ's DSO utilizes real-time digital shelf data from 1,450+ retailers to provide deep insights into shelf health. This data drives the identification of performance issues, such as out-of-stock products, SEO gaps, or pricing discrepancies. With AI-powered root-cause analysis and recommended actions, businesses can proactively solve issues, enabling them to maximize visibility, stay ahead of competitors, and enhance conversion rates.
AllyAI, integrated within CommerceIQ's DSO, acts as a digital shelf category teammate. It automates tasks such as report generation, root cause analysis, and performance diagnostics, helping ecommerce managers save time and focus on strategic decisions. By prioritizing actions based on digital shelf metrics, Ally AI ensures quicker issue resolution and more refined decision-making for profitable growth.
Yes, CommerceIQ’s DSO seamlessly integrates with other systems, such as Product Information Management (PIM) platforms. This enables it to sync content, resolve discrepancies, and automate updates across multiple retailers. Additionally, its retail media signal integration ties digital shelf KPIs to advertising performance, ensuring unified execution across teams.
Brands leveraging CommerceIQ’s Digital Shelf Optimization platform have achieved significant results, including:
• Doubling their share of search visibility.
• Improving content compliance by 86%.
• Reducing reporting and manual tasks by 50%.
• Gaining granular visibility into competitor performance and retail execution.
Absolutely. The DSO platform supports over 1,450 retailers and aggregates data from 100+ apps, making it highly scalable for global operations. With its customizable scorecards and location-based analytics, businesses can monitor performance at brand, category, and geography levels, making it suitable for companies with diverse market footprints.
CommerceIQ’s DSO connects digital shelf KPIs, such as organic rank, content health, and pricing status, with retail media performance. This integration enables businesses to make real-time adjustments to bids, budgets, and campaign tactics based on the shelf data, ensuring a higher return on ad spend (ROAS) and optimized ad incrementality.
