AMAZON COPILOT

Accelerate profitable Amazon growth with unified AI insights

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Unlock profitable growth on Amazon with AI insights, smart actions and time-saving automations—all powered by a unified, end-to-end view of your business.

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Unify, optimize & automate your Amazon business with AI that works

Amazon Copilot is designed to help ecommerce brands eliminate silos and manual work across their Amazon operations—bringing together sales, media and shelf data to power automated, insight-driven actions at scale.

AllyAI Sales Teammate analyze real-time signals to spot performance gaps, recommend optimizations & automate execution

Instantly surface issues like lost Buy Box, CRaP risk, sales drops and content changes with prioritized alerts & recommendations tailored to your unique business

Recover lost margin from shortages, chargebacks and price variances with automated claims, dispute dashboards & real-time tracking

Bring all your Amazon and omnichannel performance data into one platform with custom dashboards, unified taxonomy & cross-functional reporting

Auto-resolve SKU issues, 3P variants, PO discrepancies and more through direct integration with Amazon ticketing & resolution systems

Generate executive-ready reports in one click & get real-time takeaways that explain what’s happening and what to do next

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Navigate the Amazon jungle with AI that drives profitability at scale

CommerceIQ Amazon Copilot is the only AI solution built to unify your Amazon business across sales, operations, media and content. With AllyAI at its core, Copilot delivers real-time insights, prioritized recommendations and smart automations to help teams close performance gaps, reduce manual work and recover lost revenue with ease.

Understand sales, operations, content & media in one place

  • Business overview dashboards: Bring all your Amazon KPIs into one customizable view for streamlined reporting & collaboration

  • Share of search insights: Track your brand’s visibility across top search terms & understand how you compare to competitors

  • Market share module: Benchmark your performance using Amazon Vendor Central data & CommerceIQ’s sales estimation model

  • Built-in flexibility: Support for 1P, 3P, Hybrid & Fresh models, plus saved views and templates to speed up recurring analysis

Get root cause analysis & prioritized actions to stay on plan

  • Gap-to-plan analysis: Automatically surface underperformance across brands, SKUs & categories

  • Root cause diagnostics: Identify drivers of change for KPIs like sales, availability & traffic

  • AI-powered recommendations: Take action based on content health, inventory & ad effectiveness

Automate ecommerce operations & recover lost revenue

  • Operational workflows (ESM automations): Auto-resolve issues like unavailable SKUs, 3P variants, duplicate listings, PO discrepancies & content authority conflicts

  • Profit Recovery Automation (PRA): Streamline claims for shortages, chargebacks & pricing disputes—complete with dashboards to track recovery

  • Direct Amazon integrations: Resolve issues quickly with built-in ticketing & transparent success metrics

  • End-to-end automation: From catalog health to financial recovery, reduce manual work & improve ROI

Get the only sales-focused AI platform purpose-built for maximizing profit on Amazon

Unlike fragmented tools or manual reporting processes, Amazon Copilot gives ecommerce teams a unified view of their Amazon business and the ability to act fast—with AI recommendations and automations that help teams protect margin, close sales gaps and stay ahead of the competition.

Purpose-built for Amazon success

Amazon Copilot is purpose-built for the complexities of Amazon retail—not retrofitted from generic BI or CRM tools. It’s designed to unify performance data, uncover growth opportunities and eliminate tedious workflows for sales, marketing and ecommerce teams managing 300+ SKUs.

AI that knows how Amazon really works

Amazon Copilot’s AllyAI Sales Teammate is trained on billions of data points across Amazon—including Vendor Central, Ad Console, catalog and shelf metrics—giving it a deep understanding of the drivers behind your performance. The result: sharper insights, smarter actions and better outcomes.

One platform, one source of truth

Unlike other stitched-together tools, Amazon Copilot unifies sales, operations, content and retail media data into a single, collaborative platform. With built-in dashboards, shared KPIs and customizable views, teams spend less time chasing data and more time driving growth.

AI teammates that prioritize action, not noise

Amazon Copilot surfaces what matters most: flagging sales drops, forecast gaps, CRaP risk and more to deliver prioritized recommendations by SKU to close performance gaps. Whether it’s shifting media spend or fixing content, AllyAI provides the what, why and how—all in one place.

Automation that drives measurable impact

Amazon Copilot closes the loop from insight to action, with automated workflows for catalog cleanup, PO discrepancies and profit recovery. With direct Amazon integrations and real-time dashboards, brands can automate the resolution of issues like 3P variants or chargebacks and reclaim lost margin.

TESTIMONIALS

Hear what our customers say

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“CommerceIQ has enabled my team to operate at the pace needed to win in the market. Issues that would take weeks to identify are now being flagged and resolved on the same day.”

Stephen Mischel • Ecommerce Sales Team Lead, Bayer

“CommerceIQ’s ecommerce management platform provides substantial benefits, giving us the ability to understand performance across granular targets, including branded, generic, and competitive keywords and apply bulk automation to optimize our campaigns in line with our business objectives.”

Rizwan Akbar • Head of ecommerce, Pilgrim’s Pride

“The ease of use of the DSA platform has been a big plus. They have a slick user interface and intuitive dashboards, which make it easy for people who are not necessarily very technical to access the information they need. As a result, more people are now utilizing DSA data, and they have confidence that the data is accurate.”

Michael Gold • Strategy & Ecosystems Manager at PepsiCo

“I knew we needed an ecommerce partner with a technology-first approach to help us optimize the supply chain, sales operations, and retail media spend. I’ve been impressed by how quickly the CommerceIQ Channel Optimization Platform and ecommerce experts have become an integral part of how we run and profitably grow our Amazon business. We are now exploring how to take the same approach with our other channels.”

Steve Daigh • Senior Director of ecommerce, Spectrum Brands, Inc.

"CommerceIQ has drastically step changed our shortage disputes process resulting in a higher success rate for those disputes…Before automating our shortage disputes, we spent much of our time reviewing them manually and simply were not able to dispute all of them as we did not have the capacity to do so. That left us only disputing the largest shortages. And now with CommerceIQ, automation allows us to dispute 100% of our invoices maximizing our chances of revenue recovery and increasing our productivity."

Jennifer Wronski • Sales Team Lead- Reckitt

"Out-of-stock reports have helped me manage my catalog & stay ahead of conversations."

Senior ecommerce Manager • Georgia Pacific

“CommerceIQ has enabled my team to operate at the pace needed to win in the market. Issues that would take weeks to identify are now being flagged and resolved on the same day.”

Stephen Mischel • Ecommerce Sales Team Lead, Bayer

“CommerceIQ’s ecommerce management platform provides substantial benefits, giving us the ability to understand performance across granular targets, including branded, generic, and competitive keywords and apply bulk automation to optimize our campaigns in line with our business objectives.”

Rizwan Akbar • Head of ecommerce, Pilgrim’s Pride

“The ease of use of the DSA platform has been a big plus. They have a slick user interface and intuitive dashboards, which make it easy for people who are not necessarily very technical to access the information they need. As a result, more people are now utilizing DSA data, and they have confidence that the data is accurate.”

Michael Gold • Strategy & Ecosystems Manager at PepsiCo

“I knew we needed an ecommerce partner with a technology-first approach to help us optimize the supply chain, sales operations, and retail media spend. I’ve been impressed by how quickly the CommerceIQ Channel Optimization Platform and ecommerce experts have become an integral part of how we run and profitably grow our Amazon business. We are now exploring how to take the same approach with our other channels.”

Steve Daigh • Senior Director of ecommerce, Spectrum Brands, Inc.

"CommerceIQ has drastically step changed our shortage disputes process resulting in a higher success rate for those disputes…Before automating our shortage disputes, we spent much of our time reviewing them manually and simply were not able to dispute all of them as we did not have the capacity to do so. That left us only disputing the largest shortages. And now with CommerceIQ, automation allows us to dispute 100% of our invoices maximizing our chances of revenue recovery and increasing our productivity."

Jennifer Wronski • Sales Team Lead- Reckitt

"Out-of-stock reports have helped me manage my catalog & stay ahead of conversations."

Senior ecommerce Manager • Georgia Pacific

Turn insights into impact with CommerceIQ

1450+

retailers

100+

mobile apps

59

countries

250+

engineers and
data scientists

AI THAT WORKS

Turn insights into impact with CommerceIQ

CommerceIQ is the only sales-focused, unified platform built specifically for ecommerce—combining sales, media and shelf data with role-specific AI teammates that deliver actionable, commerce-ready insights.

FAQs

Find quick answers to common questions about our products, services, and policies. If you need more help, our team is here to assist you.

Explore FAQs
What is Amazon Copilot and how does it support ecommerce teams?

Amazon Copilot is an AI-powered solution purpose-built for managing sales, operations, content, and media on Amazon. It unifies performance data and uses AI recommendations to help ecommerce teams drive growth, measure market share, resolve operations issues, and recover margin, all from one dashboard.

How does Amazon Copilot help identify and close sales performance gaps?

Copilot can include AllyAI Sales Teammate, which conducts real-time root cause analysis and offers prescriptive actions. It pinpoints the drivers behind underperformance—such as stockouts, content gaps, or media inefficiencies and guides you on how to correct them.

Can Amazon Copilot recover lost revenue automatically?

Yes. Copilot includes Profit Recovery Automation (PRA), which identifies and resolves shortages, chargebacks, and pricing disputes automatically. Teams have recovered millions in annualized revenue with zero manual effort.

How does Copilot improve reporting and team alignment?

With one-click reporting, customizable dashboards, and saved views, teams can generate executive-ready reports in minutes and align around shared KPIs. It replaces multiple tools with one source of truth across SKUs and business functions.

What kind of results can I expect from using Amazon Copilot?

CommerceIQ customers using Copilot report 12+ hours/week saved on reporting, improved ad-to-sales efficiency, and recovered 6–7 figure losses due to catalog or operational issues—all within weeks of implementation.