Secure More Predictable Revenue with ecommerce Supply Chain Management

Do you struggle to ensure that your products reach the customer at the right time? Are you worried that your procurement and shipping costs are too high? You need real-time visibility and actionability in your supply chain management to succeed in today’s highly competitive ecommerce environment.

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What Is Supply Chain Management?

Supply chain operations for ecommerce are complex and time-consuming. You cannot rely on traditional methods involving spreadsheets and siloed data. Shipping delays, purchase order discrepancies, and lack of inventory visibility can significantly impact your bottom line. Only the power of AI can reduce revenue loss and optimize your supply chain operation.

Sales Forecasting

Accurately forecast sales and shipments based on true demand powered by proprietary AI models. Be prepared for seasonal and holiday stock fluctuations and optimize your product availability to avoid penalties and bad reviews.

Shortages & Chargebacks Automation

Keep track of your financial flow. Identify, track, and resolve costly marketplace oversights that can save your ecommerce businesses millions. Let AI solve the gaps in your product distribution.

Shipment Tracking

Easily track the status of shipments, allowing you to be proactive in managing delays and shortages. Proactively detect shipments that are delayed or not received in full. Streamline manual processes and remain in control.

More than 2,200 brands trust CommerceIQ to drive their ecommerce results

Track the number of reviews and get an instant view of assortment analysis by reviews and ratings. Keep tabs on your review count by SKU for any date range. Compare reviews and act quickly to improve your customer experience and collect more five-star ratings.

Testimonials

“CommerceIQ has enabled my team to operate at the pace needed to win in the market. Issues that would take weeks to identify are now being flagged and resolved on the same day.”

Stephen Mischel

Ecommerce Sales Team Lead, Bayer

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Testimonials

“CommerceIQ’s ecommerce management platform provides substantial benefits, giving us the ability to understand performance across granular targets, including branded, generic, and competitive keywords and apply bulk automation to optimize our campaigns in line with our business objectives.”

Rizwan Akbar

Head of ecommerce, Pilgrim’s Pride

Supply Chain Management Capabilities

Leverage the power of AI to process hundreds of demand signals to forecast sales, audit purchase orders for data accuracy, predict OOS and get real time view into regional availability all within one unified system. Also get visibility into current inventory at each online retailer to plan warehouse capacity.

Purchase Order Reconciliation

With hundreds of weekly purchase orders with dozens of SKUs each, you are dealing with at least a few thousand line items with many data errors related to case size, case cost or SKU ID mismatch among others. Fulfilling wrong POs lead to shortages and chargeback impact. Auditing manually and continuing with these errors is expensive. CommerceIQ automates and reduces the cost of serving ecommerce customers.

Manage your POs

Revenue Recovery Automation

CommerceIQ’s Revenue Recovery Automation solution helps protect both your top and bottom-line revenue. Shortage and chargeback disputes ensure that you automatically dispute 100% of your claims 24/7, maximizing your recovery rates, all while learning how to avoid future shortage drivers. This technology-first approach frees up thousands of annual full-time team member hours to focus on more strategic activities.

Streamline your receivables

PO Fill Rate Improvements

Analyze PO Fill rate trends and the revenue impact of low fill rates. Understand and recoup unfulfilled revenue opportunities.

Stay in control of your PO fill rate

Reduction in OOS

Reducing OOS requires AI powered predictive capabilities to understand sales velocity, current inventory levels, open POs and seasonal trends. CommerceIQ’s predictive algorithms provide you with advanced warning systems for SKUs likely to go OOS. On the other hand, it also audits all the OOS SKUs every day for inventory level and flags suppressed and andon cord issues. The erroneous OOS cases are automated to save you time and prevent revenue leakage.

Minimize OOS issues

Purchase Order Reconciliation

Manage your POs

Revenue Recovery Automation

Streamline your receivables

PO Fill Rate Improvements

Analyze PO Fill rate trends and the revenue impact of low fill rates. Understand and recoup unfulfilled revenue opportunities.

Stay in control of your PO fill rate

Reduction in OOS

Minimize OOS issues

Case Studies

Recovered $63,000 single SKU sales by preventing OOS errors

Prevented $2.9 million in revenue leakage annually
Automated 792 actions in the first three months to ensure continued availability of ASINs in stock.

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Prevented $1.17 million revenue leakage due to OOS errors

Data from 12 Amazon Vendor Central accounts and 20 Amazon Marketing Services accounts got integrated into one central Analytics and Actions Hub.
1,512 automated actions were taken to remove 3P variants and reinstate OOS products and unavailable SKUs, mitigating the loss of over $1M in sales.

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Prevented $1.17 million revenue leakage due to OOS errors

Helpful Resources

Post

Amazon Insights from Kate’s Corner: Inventory Encumbrance

May 17

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Discover what supply chain management can do for your ecommerce operations

Combining critical data across pricing, point of sale, market intelligence, supply chain, purchase orders, and content, CommerceIQ delivers a comprehensive ecommerce channel management solution. Don’t fly blind. Move at the speed of ecommerce algorithms.