How one brand reclaimed $1.2MM on Amazon with Profit Recovery Automation

THE CUSTOMER

Global home appliances brand

This leading home appliances brand with $600MM+ in annual Amazon sales chose CommerceIQ to help them maximize profitability on one of the world’s largest marketplaces.

THE CHALLENGE

Lost profits due to invalid co-op deductions

Brands that sell on Amazon typically enter co-op agreements, allowing Amazon to withdraw funds that cover shared expenses like marketing, damages allowances and freight costs.With a strong retailer relationship in place, this brand accepted regular co-op deductions without question—but in fact, was losing profits to invalid deduction payments that had been accumulating for years.

THE SOLUTION?

Deeper Amazon performance insights with Profit Recovery Automation

With CommerceIQ’s Profit Recovery Automation in place, the brand quickly gained insight into the cumulative impact of invalid co-op charges, and the power to automate disputes to recover errant deductions going back years.

The RESULTS

Over a million dollars in Amazon profits reclaimed

• $1.2MM in recovered profit
• 98% Recovery rate
• 458 FTE hours saved (annualized)

“CIQ's product was a game-changer for our business…It opened our eyes to a financial blind spot we would have never uncovered on our own.”-Director, SalesLeading home appliances brandReady to take your ecommerce strategy to the next level? Book a demo