Revenue Recovery Automation
Small appliance brand recovers millions from Amazon
How a Leading Home-Appliances Brand Reclaimed $1.2MM of Profit
July 18, 2024
The Client
This leading home
appliances brand with $600M+ annual Amazon
sales chose CommerceIQ
to help them redefine
ecommerce success on
one of the world’s largest
marketplaces.
The challenge
Brands that sell on Amazon typically enter co-op agreements, which in exchange for listing their products on the marketplace, allow Amazon to withdraw funds to cover shared expenses like marketing, damages allowances and freight costs. With a strong retailer relationship in place, this home appliances brand never questioned regular co-op deductions—but in fact, was losing profits to invalid deduction payments that had been
accumulating for years.
The solution
With CommerceIQ’s Profit
Recovery Automation in place, the brand soon gained insight into the cumulative impact of
the invalid co-op charges, giving them the power to automate disputes to recover errant deductions going back years.
CIQ's product was a game-changer for our business...It opened our eyes to a financial blind spot we would
have never uncovered on our own.
Director, Sales
Leading Home Appliances Brand
